Fully Remote Jobs

You’ll only find FULLY remote jobs and ‘work from anywhere’ freelance work here. No sneaky ‘hybrid remote’!

Customer Service & Admin Michelle Coulson Customer Service & Admin Michelle Coulson

Activations & Customer Success Specialist - Splitmetrics

We are seeking a dynamic and driven Activations & Customer Success Specialist to join our team. This hybrid role combines elements of customer success, sales, and solutions engineering to ensure that our free users fully leverage the SplitMetrics Acquire platform, realize 100% value, and grow their Apple Search Ads spends. The ultimate goal is to upsell these users to our more advanced plans, and continuously grow their Apple Search Ads budgets.

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Customer Service & Admin Michelle Coulson Customer Service & Admin Michelle Coulson

Customer Success Manager - Seequent (Spain)

The Customer Success Manager (who can either be based in Madrid, Barcelona on a hybrid basis or potentially fully remote in Spain) is responsible for developing customer relationships that promote product our solution usage, retention and loyalty. Their job is to work closely with a number of allocated customers (50+), in a regular and proactive cadence, to ensure they are satisfied with the product and services they have received and to immediately improve upon any areas of dissatisfaction.  

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Customer Service & Admin Michelle Coulson Customer Service & Admin Michelle Coulson

Creator/Customer Support Specialist - vidIQ

Are you passionate about YouTube? Do you find joy in helping others achieve their goals? Join our team as a Creator Support Specialist and make a significant difference in the lives of many creators! As a part of our diverse and dynamic support team, you will be the main point of contact for YouTube creators seeking guidance, technical assistance, and support in using vidIQ’s features and tools effectively. As the Creator Support Specialist at vidIQ, you will act as the voice of the creators, surfacing valuable feedback and insights to help refine and improve our products. Bring your love for YouTube and attention to detail to help our users navigate their creative journeys. Join our vibrant, global, fully remote team and grow your skills while making a meaningful impact.

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Customer Service & Admin Michelle Coulson Customer Service & Admin Michelle Coulson

Client support specialist - Overton (Asia, AMER)

We’re looking for an enthusiastic Client Support Specialist to join our team, ideally based in either the Americas or the Asia-Pacific region. You’ll be part of the Engagement & Support team but will also provide regular support to Sales and Marketing. You will help our clients and trial users make the most of their Overton subscription by providing support and training, and working closely with the Sales team to help onboard our trial users. You’ll be a vital bridge between our end users and the rest of the team, collecting their feedback to help shape our platform and grow our usage.

We’re interested in applicants with experience working with academic audiences and who have experience providing training and customer support to a wide variety of stakeholders. Any previous experience or knowledge of bibliometrics, scholarly communications, academic publishing or the policy sphere would be an asset!

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Customer Service & Admin Michelle Coulson Customer Service & Admin Michelle Coulson

Graduate Customer Success Manager - Canonical

We are growing our Customer Success team to continue offering thoughtful, smart, precise interactions across our product portfolio, from Ubuntu to open source infrastructure and applications.

This role is a first step in the CSM organisation. Although you will primarily focus on the Tech segment, including the store customers, you will also have a portfolio assigned. Ubuntu is chosen by thousands of new users every month. Our responsibility is to ensure the best user experience for them through problem-solving, onboarding, enablement and value realisation all the way to success. Collaborating with other teams and participating in campaign efforts, you will connect with a diverse set of users of Canonical products and identify our future champions.

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